privacy policy

Last updated: 2025

1. Who We Are

CommGas (“we”, “us”, or “our”) is a commercial gas and heating services provider based in the UK. We are committed to protecting your personal data and respecting your privacy.

Contact:
Email: info@commgas.com
Phone: 0141 891 5315
Address: Commercial Gas Ltd, 48A, Queen Elizabeth Avenue, G52 4NQ

2. What Data We Collect

We may collect and process the following personal data:

• Name

• Contact information (email address, phone number)

• Business details (company name, address, service requirements)

• Technical data (IP address, browser type)

• Communications and messages you send us via email or contact forms

3. How We Use Your Data

We use your data to:

• Respond to your enquiries

• Provide quotations and deliver services

• Maintain customer records

• Manage billing and invoicing

• Improve our website and services

• Comply with legal obligations

We do not sell or share your data with third parties for marketing.

4. Legal Basis for Processing

We process your data on the following lawful bases:

• Your consent (where you’ve given it)

• Fulfilling a contract with you

• Legal obligations (e.g., tax or safety records)

• Legitimate interests (e.g., improving services)

5. Data Retention

We keep your data only as long as necessary:

• For service records: up to 7 years

• For enquiries: up to 12 months if no contract is formed

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

• Withdraw consent

• Lodge a complaint with the ICO

7. Cookies

We may use cookies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies.

8. Third-Party Services

We may use trusted third-party providers (e.g., email or website hosts) who process your data securely and under contract.

9. Changes to This Policy

We may update this policy periodically. Please check back regularly for updates.